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Emergency crews have used cherry pickers to rescue 49 passengers from two Sydney monorail units that stopped on their tracks when a power cut hit.
Passengers were treated for heat exposure but none was taken to hospital after a combined rescue operation by fire, police and ambulance crews on Monday afternoon.
But the hot wait in the sun in closed carriages with no air-conditioning prompted a few passengers to break down in tears and tempers frayed with at least one person shouting abuse at one of the unit's drivers.
Power was cut just before 2pm (AEST), leaving one unit stuck on Darling Drive with about 50 people aboard and the other with 28 people aboard stopped near the intersection of Liverpool and Day streets.
Police superintendent Peter Stathis said ambulance officers were put aboard the units, water was provided to passengers and carriage doors opened to let fresh air in.
Cherry pickers were then used to lift 28 from the first unit and 21 from the other in a "textbook rescue operation", he said.
Meanwhile, the monorail authority sent its self-powered "mule" unit along the girder to pull the units to stations where the remaining passengers got off.
Mollie Trounson, 13, from Boronia in Melbourne, said it "got a bit hot" with the sun right above the stalled unit and she could hear people in other carriages crying and one woman abusing the driver.
"When they ripped off the doors it was a bit scary because you could see all the cars underneath," she said.
Ambulance NSW duty operations manager Jason Mattson said 28 children and adults were treated for mild to moderate heat exposure but after some water they all seemed fine and went on their way.
He said it was fortunate they only spent a short time in the heat.
"It would be similar to a car, it probably would have been over 40 degrees in there with the doors closed," Mr Mattson said.
Crews restored power to the monorail at 4.45pm.
Ausgrid said a fault had occurred in a local underground cable and it apologised to those affected.
Based on information provided by and with the permission of the Western Australian Land Information Authority (2013) trading as Landgate.